Four Qualities to Look for When Hiring
In my experience, the thing you have to pay most attention to--and Edgar touched on this as well--is integrity. In the 118 companies I’ve been involved in, I dealt with three bad people. To say that those were painful experiences would be an understatement. But we'll try to give some questions that might help you in catching them. One is, when confronted with a decision in which it could benefit the person, or the company, or the group, how will they behave? And in my experience, people who always make the decision in their own best interest are the most dangerous people possible. And so I encourage you to think hard about hiring and not ending up having those people on your team, because they are absolute poison. And whether you are investing in a company, you're working with a partner, you're hiring someone in a critical role, integrity has to be at the forefront of your thinking. I will say conflict is everywhere. And indeed, a colleague says, without conflict, there is no interest. So you have to deal with situations where people could do things that are in their best interest, not in yours. So if you don't trust them, don't hire them in the first place. For me, I try to come up with a set of characteristics of an individual that I'm trying to explore. And I've now read I don't know how many resumes, thousands and thousands of resumes. What is a resume? ... This is the audience participation part of it. ... It's a marketing document. It's designed to sell you something. I always look at their ... there are huge gaps in resumes. Sometimes you look in there, five years, not accounted for. Because they don't talk about failures. They talk about a description of how they would like to be seen, not how they are. So your job, in hiring, is to actually dig deeply and understand their track record, what they accomplished, not what a rising tide enabled them to do, but rather what they accomplished. The other thing is, clearly, it's useful to have people...
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